Patient Appointments
Patients are seen by appointment only. We make every effort to be on time for our patients and we ask the same courtesy from your family. If you cannot keep an appointment, please notify us immediately, giving a minimum of 48 hour notice to avoid any missed appointment fees. We realize that unexpected illnesses and emergencies may occur, but we ask for your assistance in this regard.
Our office strives to schedule appointments at your convenience and when time is available. Preschool age children should be seen in the morning when they are fresh and easily cooperative. This enables our doctor and assistants to work slowly and at a comfortable pace with your child. School age children requiring treatment should be seen in the morning for the same reason. Dental appointments are considered an excused absence and a doctor’s letter is available for your child’s teacher upon request.
Please understand that all of our patients will have school schedules to maintain and while our goal is to enable each individual child to miss a minimal amount of school, there may be times when your child will need to be excused for a short period of time during the morning or early afternoon for their regularly scheduled exam and cleaning. We expect all of our families to be prepared to schedule at least one visit during the school day.
Insurance & Patient Co-Pay
If you have insurance, we will help you understand your coverage. Please give us any new or updated insurance at least 48 business hours before the appointment, so we can check your benefits and network status. Otherwise, you will be responsible for the full bill. It also helps to call your insurance company before the visit to make sure your children are on your dental plan.
If your child needs treatment, we will give you a written plan with an estimate of what your insurance may pay and what you will pay at the time of service.
World of Smiles accepts most insurance plans. As a courtesy, we prepare and submit your claims to any non-HMO plan you have, and we are happy to help with any insurance questions. Your bill is between your family and our office, not your insurance company.
Estimated patient portions are paid at the time of service. We accept Visa, Mastercard, checks, cash and CareCredit.
Cancellations: please give us 48 hours’ notice. We may charge for appointments that are missed or canceled without notice.
Our full financial policy is HERE.
Consultations
We are happy to schedule a second-opinion consultation with our doctors to talk about treatment another office has recommended for your child, so your family can feel confident about the plan.
Every child referred to us, or brought in for a second opinion, needs a complete exam by our doctors first. Please fill out our New Patient Paperwork and have your prior office send us all x-rays and chart notes before the appointment. Many offices need 7 – 14 business days to transfer records.
Please send us your dental insurance ahead of time (and medical insurance if the problem comes from an injury or a medical diagnosis), so we can give you a cost estimate after the consultation.
We suggest both parents come, and no other children, so all your questions can be answered. A free follow-up consultation is available if you have more questions. Call us anytime with questions.