Patient Appointments

Patients are seen by appointment only. We make every effort to be on time for our patients, and we ask the same courtesy from your family. If you cannot keep an appointment, please notify us immediately, giving a minimum of 48 hour notice to avoid any missed appointment fees. We realize that unexpected illnesses and emergencies may occur, but we ask for your assistance in this regard.

Our office strives to schedule appointments at your convenience and when time is available. Preschool age children should be seen in the morning when they are fresh and easily cooperative. This enables our doctor and assistants to work slowly and at a comfortable pace with your child. School age children requiring treatment should be seen in the morning for the same reason. Dental appointments are considered an excused absence, and a doctor’s letter is available for your child’s teacher upon request.

Please understand that all of our patients will have school schedules to maintain and while our goal is to enable each individual child to miss a minimal amount of school, there may be times when your child will need to be excused for a short period of time during the morning or early afternoon for their regularly scheduled exam and cleaning. We expect all of our families to be prepared to schedule at least one visit during the school day.

Insurance & Patient Co-payments

If you have insurance we will help you determine the coverage you have available. In order to best assist you, it is important that you submit your dental and/or medical insurance information to us with your New Patient paperwork a minimum of two business days prior to your child’s scheduled appointment. This allows us time to contact your insurance company and obtain a breakdown of the benefits your employer or you have purchased from the company.

Professional care is provided to you, our patient family, and not to an insurance company. The insurance company is responsible only to the patient as a benefit from the employer or individual plan purchase, and the patient is responsible to the doctor. We will assist you in every way we can in the filing of your dental or medical claim and handling of insurance questions from our office on your behalf.

In an effort to reduce the cost to you, the patient, while maintaining the highest level of professional care, we have established the financial policy as follows:

• Payment of any account balance is due in full within 10 days of statement date.
• We gladly accept Visa or MasterCard payments.
• Payment plans are available through CareCredit.

Our full financial policy is available for download HERE.